Fully Managed IT covers day-to-day help desk support, 24/7 threat monitoring and alerting, device updates, data backup and disaster recovery, strategic IT planning with a dedicated vCIO, and ongoing technology audits — everything needed to run IT without an in-house team.
Fully Managed IT means BIOS handles your entire IT function end to end. Co-Managed IT is built for businesses that already have an internal IT person or team — BIOS supplements them with extra help desk capacity, 24/7 monitoring, and cybersecurity coverage so the internal team isn't stretched thin.
Pricing depends on team size, current infrastructure, and which services are needed. BIOS offers a free IT consultation to assess your setup and provide a specific quote — there's no published flat rate because needs vary by business.
BIOS reports an average response time under 15 minutes, with 93% of issues resolved the same day.
BIOS Technologies serves construction and engineering firms, manufacturing companies, finance and professional services firms, healthcare providers, legal services, non-profits, and small businesses generally — with particular attention to compliance and confidentiality needs in regulated industries like healthcare, legal, and finance.
BIOS Technologies is based in Metairie, LA and serves businesses across Greater New Orleans and the Gulf Coast region.
Advanced threat detection and monitoring, ransomware and breach protection, continuous technology audits for vulnerabilities and compliance gaps, and secure remote access setup for hybrid and remote teams.
BIOS Technologies has been providing IT and cybersecurity services for over 20 years, with client partnerships dating back to 2009.
BIOS's process starts with a free consultation and audit of your current systems, then a planned onboarding — the same approach they use with existing clients citing minimal-disruption transitions.