Are Managed IT Services Really Worth the Cost?

Managed IT Services Cost

The concept of managed IT services came to light in the 1990s as application service providers started offering remote support as an option to their clients. Since then, it’s grown into a proactive approach to help businesses manage their information technology infrastructure in a way that:

• Minimizes downtime and/or unexpected repairs
• Keeps systems up-to-date with the latest patches
• Saves money with a flat-rate monthly fee

For many businesses, managed IT services tends to be the preferred choice as they’re looking to prevent issues from occurring on a regular basis and disrupting their workflow. Naturally, the managed IT services market is growing at an incredible rate. In fact, the market is expected to reach $262.5 billion by the end of 2023 – up from $149.41 billion in 2016.

Why is the Managed IT Services Market Growing So Fast?

The answer is quite simple… Technology is evolving far too fast for the average business executive to keep up on their own. In the managed IT services model, the MSP takes over responsibility for all functions outlined in the service level agreement. They provide a range of services to take care of everything – from monitoring to maintenance to data backup to cybersecurity and everything in between. The MSP typically covers:

• Workstations and/or devices
• Hardware and/or software updates
• Networking equipment
• And much more

But why would a business choose managed IT services over break/fix support or hiring an internal person? Well, as an MSP, we should list all of the reasons why it makes more sense, but instead, we’re going to tell you the truth… Sometimes, break/fix support or hiring an internal person does make more sense. Let’s take a look at the following reasons why…

• Break/fix support is a great option for companies that aren’t entirely up and running yet – they’re in the beginning phases and being down for an hour or two isn’t a huge deal. It’s actually more affordable given their budget compared to paying for managed IT services or the expense of hiring a full-time person.
• Hiring an internal person is a great option for companies that only have a few employees and want to take technology more seriously. However, they must have the time and money to support this decision as salaries, benefits, and vacation time can be quite expensive and they will need supervision and training.

So When Does Managed IT Services Make More Sense Than Break/Fix Support or Hiring an Internal Person?

In many cases, managed IT services make more sense than break/fix support or hiring an internal person, especially if your business has grown beyond the point of having a simple network with a few computers. Once you start taking advantage of a strategic mix of hardware and software, managed IT services are entirely worth the cost because you’re able to start automating time-consuming tasks, avoid issues that result in disruption, and comply with any sort of industry-specific regulations.

Here are some specific signs it’s time to invest in managed IT services because you can no longer depend on break/fix and/or hiring an internal person:

• You’re spending a lot of money on salaries, benefits, vacation time, training, and other resources for internal staff but they’re struggling to keep up, but hiring more internal staff would be cost-prohibitive.
• You’re looking at investing in industry-specific software that needs to be expertly configured into your environment to work well with the rest of your systems and deliver the optimal results.
• You’re worried some of your technology is outdated and no longer supported by the manufacturer, but you’re not sure where to start in terms of taking inventory and making upgrades.
• You’re lacking any sort of comprehensive data backup and disaster recovery plan OR cybersecurity solutions to protect the integrity, availability, and of course, the confidentiality of data.
• You’re tired of spending a lot of money on troubleshooting and/or repairs that happen due to a lack of proactive monitoring and maintenance and you know those issues could be prevented.

As you can see, there are MANY cases wherein managed IT services simply make good financial sense. After all, you pay a flat-rate monthly fee for all of the services and support you need to grow your business. You don’t have to worry about any sort of issues arising or threats getting into the network as everything is taken care of for you.

BIOS Technologies Offers Managed IT Services in New Orleans. Call (504) 274-1699 Now.

Like this article? Keep reading…

What Are Some Common Misconceptions About Moving To The Cloud?

Is G-Suite Right for My New Orleans Company?

Phishing Has Evolved – Has Your Cybersecurity Kept Up?

David Williams

BIOS Technologies’ mission is to deliver superior IT support to the SMB market in the New Orleans Metro Area. We focus on companies that understand the business/security risks of unmanaged technology and want to maximize efficiency and profitability.